GDPR, Complaints and Chaperones

Kent Aviation Medicals is run under Woodchurch Surgery which is a CQC registered premises and fully compliant with GDPR legislation.  We use N3 connection to ensure that our emails are as secure as possible and if using Gmail can encrypt emails for your protection.  ECGs need to be “overread” by a cardiologist at times and, unless requested otherwise, will be sent to Dr Konrad Grosser and sent to him from an N3 connection.

Should a complaint ever be necessary a pilot or ATCO can contact myself or my Practice Manager, Helen Fox.  If a client does not get the outcome from a medical examination that they expect they can also appeal to the CAA using the appeals process on the CAA website.

Chaperones are fully available and ECG’s can be done by female nursing staff.

Please see this link for more information relating to these topics: www.woodchurchsurgery.co.uk